AGB
These Terms of Service govern access to and use of tnucka.shop, including purchases made through the online store.
By accessing the website or placing an order, you agree to these Terms to the extent permitted by applicable law.
Nothing in these Terms is intended to restrict mandatory rights available to consumers under applicable German or European Union law.
1. Online Store
tnucka.shop operates an ecommerce website through which customers may browse and purchase products made available for sale.
Product availability, descriptions, pricing, promotions, and other website content may be updated from time to time.
2. Eligibility to Purchase
By placing an order, you confirm that you have the legal capacity required to enter into the relevant purchase contract or have the authorization of a person legally responsible for the transaction.
You must provide accurate and complete information when ordering.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, dimensions, specifications, colors, and other information are accurate.
However:
- Display colors may vary between devices
- Minor differences may occur due to photography or screen settings
- Packaging may change
- Manufacturers may update specifications
- Minor non-material differences may occur
Nothing in this provision limits statutory rights relating to goods that do not conform to the contract.
4. Prices
Prices displayed on the website apply as shown at the time an order is submitted, subject to correction of obvious technical or pricing errors where permitted by law.
Any taxes or other mandatory charges that must be included or disclosed will be handled in accordance with applicable law and checkout information.
5. Order Process
Products placed in a shopping cart are not reserved unless expressly stated otherwise.
Before submitting an order, customers should review:
- Products selected
- Quantities
- Delivery address
- Billing information
- Total price
- Payment method
Submitting an order constitutes an offer to purchase the selected products.
An automated acknowledgment confirming receipt of an order does not necessarily constitute final acceptance where applicable law permits a separate acceptance process.
A contract is formed in accordance with the ordering process and communications presented during checkout and order confirmation.
6. Availability and Order Acceptance
All orders are subject to product availability and lawful acceptance.
If a product becomes unavailable after an order is submitted, we may cancel the affected item or order and refund amounts paid for the unavailable product.
We may also refuse or cancel orders where reasonably justified, including cases involving:
- Suspected fraud
- Unauthorized payment
- Material pricing errors
- Technical errors
- Legal restrictions
- Product unavailability
- Abuse of the website
Mandatory consumer rights remain unaffected.
7. Payment
Customers must use a payment method made available during checkout.
Payment processing may be provided by independent payment-service providers.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
8. Shipping
All orders accepted through tnucka.shop receive free standard shipping.
The standard estimated delivery timeframe is 15–20 days.
Additional information is provided in our Shipping Policy.
Delivery estimates are not intended to eliminate rights available to customers under mandatory law where delivery is delayed.
9. Delivery Information
Customers are responsible for entering complete and accurate delivery information.
If incorrect information is discovered after an order is submitted, contact:
We will attempt to update the address if fulfillment has not progressed too far, but changes cannot be guaranteed once an order has entered processing or shipment.
10. Risk and Ownership
Risk relating to consumer deliveries passes in accordance with applicable mandatory consumer law.
Nothing in these Terms transfers transportation risks to consumers earlier than legally permitted.
11. Right of Withdrawal
Consumers who enter into qualifying distance contracts generally have a 14-day statutory right of withdrawal, subject to the exceptions specified by applicable law.
Detailed instructions are provided in our Return and Refund Policy.
Withdrawal requests may be sent to:
12. Returns and Refunds
Returns, cancellations, and refunds are governed by our Return and Refund Policy and applicable law.
The Return and Refund Policy forms part of these Terms to the extent legally permitted.
13. Defective or Non-Conforming Products
Customers retain mandatory statutory rights concerning defective or non-conforming goods.
If a product is damaged, defective, incorrect, or otherwise fails to conform to the purchase contract, contact:
Nothing in these Terms excludes remedies that cannot legally be limited or waived.
14. Intellectual Property
Unless otherwise indicated, website content made available through tnucka.shop, including text, layout, graphics, logos, design elements, and original website materials, may be protected by intellectual-property rights.
You may access website content for normal personal shopping purposes.
You may not unlawfully:
- Copy protected content for commercial exploitation
- Reproduce proprietary website materials
- Scrape the website in violation of applicable law
- Circumvent technical security measures
- Misrepresent yourself as tnucka.shop
- Use protected content in a manner that infringes third-party rights
15. Prohibited Conduct
You must not use tnucka.shop:
- For unlawful purposes
- To commit or facilitate fraud
- To distribute malware
- To interfere with website security
- To gain unauthorized access to systems or accounts
- To impersonate another person
- To submit materially false information
- To infringe intellectual-property rights
- To interfere with other customers' legitimate use of the website
16. Third-Party Services
Certain functions may depend on third-party providers, including:
- Shopify
- Payment providers
- Shipping carriers
- Analytics providers
- Technology providers
Third-party services may also be governed by terms and privacy notices issued by the relevant provider.
17. Website Availability
We endeavor to maintain reliable access to tnucka.shop but cannot guarantee uninterrupted availability.
The website may occasionally be unavailable due to:
- Maintenance
- Technical failures
- Security incidents
- Network interruptions
- Service-provider outages
- Events outside reasonable control
18. Liability
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
In particular, mandatory liability rules and statutory consumer rights remain unaffected.
Any permissible limitation of liability will apply only to the maximum extent allowed by applicable law.
19. Force Majeure and Events Outside Reasonable Control
Performance may be affected by circumstances outside reasonable control, including severe weather, natural disasters, transportation disruptions, customs delays, strikes, governmental measures, network failures, war, civil unrest, or major carrier disruptions.
This provision does not remove any statutory rights consumers may have when contractual obligations are delayed or not performed.
20. Privacy
Personal data is processed in accordance with our Privacy Policy and applicable data-protection legislation.
For privacy enquiries:
21. Changes to These Terms
We may modify these Terms for future transactions when reasonably necessary due to changes in:
- Law
- Business operations
- Technology
- Website functionality
- Payment methods
- Shipping arrangements
- Security requirements
Changes do not retroactively alter completed contracts unless expressly agreed or legally permitted.
22. Governing Law
To the extent permitted by law, these Terms and contracts entered into through tnucka.shop are governed by applicable law.
Where mandatory consumer-protection rules provide protections that cannot be displaced by a contractual choice of law, those protections remain fully applicable.
23. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions remain effective to the extent legally possible.
The invalid provision shall not be interpreted as limiting mandatory statutory consumer rights.
24. Entire Agreement
These Terms, together with applicable policies displayed on tnucka.shop and the information presented during checkout, govern the relevant online transaction to the extent permitted by law.
25. Contact
Questions regarding these Terms should be sent to:
tnucka.shop
Email: info@tnucka.shop
Website: tnucka.shop
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